Time Management

  • The Benefits (and Pitfalls) of Instant Messaging in the Workplace

    Instant messaging can be a productivity-enhancing tool for business.  It can also cause a variety of problem ranging from security breaches to wasted employee time.  The solution is to embrace instant messaging at your business while avoiding the pitfalls. How instant messaging helps improve business productivity Instant messaging allows employees to communicate with each other […]

  • How our Virtual Paralegals Can Help with Your Client Correspondence

    Communicating with clients is an important part of the practice of law.  Attorneys who neglect client communication can find themselves in less-than-ideal situations.  At the same time, much of the necessary client communication is simple and sometimes tedious, taking attorneys away from the more critical areas of their practice.  Our virtual paralegals can help attorneys […]

  • Using our Telephone Answering Service for your Catering Business

    The catering business can be a hectic one, with deadlines to meet and last-minute problems to solve for existing clients’ events.  At the same time, getting new clients is essential too.  Using a telephone answering service is the answer. Our telephone answering service gives caterers the edge when it comes to handling incoming calls so […]

  • How Our Telephone Answering Service Helps Dance Studios

    Our telephone answering service can help dance studios reduce staffing costs while simultaneously providing great customer service. A dance instructor cannot interrupt a lesson or class to take an incoming call, for obvious reasons.  Yet taking those calls is an important part of running a business.  Employing an in-house receptionist to take such calls adds overhead […]

  • Outsourcing Versus In-House: Use the right tool for the job

    Many duties that were traditionally performed by in-house staff at company can now be outsourced to outside companies.  That leaves decision-makers at businesses with the task of determining how to strike the most efficient and productive balance between in-house staff and outsourced services.  As with many areas in life, the key is to find the right […]

  • A Telephone Answering Service Can Help Reduce Interruptions While You Work

    Being interrupted while you work can have serious negative effects upon your efficiency.  That is true whether you are working in an office or atop a roof.  Using a telephone answering service is an easy and affordable way to reduce interruptions while maintaining communication with customers. It is no secret that workplace interruptions can take […]

  • Simple Virtual Reception Billing: by the Call, not by the Minute

    Many other virtual reception companies charge by the minute for incoming calls, and round up to the next minute.  The Puryear Logistics virtual reception service uses a simple billing structure based upon the number of incoming calls, which saves you from surprise overages. By-the-minute billing can lead to surprises, as the number of minutes used for […]

  • Why a Virtual Receptionist is Better than Automatic Transcription of Voicemail

    Many voicemail systems these days offer the option of “automatic transcription” to allow the user to read the voicemail as text, instead of having to listen to the message.  However these automatic transcriptions fall short in two important ways.  A virtual reception service solves those shortcomings. Automatic transcription of voicemail is far from accurate.  Anyone who […]

  • How a Virtual Reception Service Helps a Startup Company

    One of the most important skills for a person who is starting a new business is time management.  There are always more things to do than there is time during the day, and it is critical that time is spent productively.  Money is also a precious resource that needs to be spent in the right […]


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