Telephone

  • Create More Effective Attorney Advertising with 24 Hour Answering Service Support

    Attorneys that have a 24 hour answering service are able to produce more effective advertisements.  This is true for attorneys that advertise online, on TV, radio, newspapers, or other formats. When done correctly, advertising can be a powerful tool for attorneys to find new clients.  However, most advertising for attorneys has a drawback in that […]

  • Why Lawyers Need a 24 Hour Answering Service

    Having a 24 hour answering service gives lawyers a tremendous competitive advantage, compared to other law firms that only use voicemail for after-hours calls. The reason that having a live person to answer the phone after hours gives such an advantage to lawyers all comes down to the nature of the legal industry.  When a […]

  • How Our Telephone Answering Service Helps Property Management Companies

    The property management business can be hectic.  Our 24 hour telephone answering service can help take calls from existing tenants with maintenance issues, potential tenants, and others who call. When it comes to potential tenant calls, it is a waste of advertising money to send those calls to voicemail.  Our telephone answering service means that […]

  • iNum Phone Numbers Now Supported

    Customers of our virtual reception service may now have an iNum phone number too (in addition to their local or toll-free phone number).  There is no cost to add an iNum to your account.  To add an iNum, just email us and we’ll get the iNum added to your account.  We, of course, also continue to support toll-free […]

  • Using our Telephone Answering Service for your Catering Business

    The catering business can be a hectic one, with deadlines to meet and last-minute problems to solve for existing clients’ events.  At the same time, getting new clients is essential too.  Using a telephone answering service is the answer. Our telephone answering service gives caterers the edge when it comes to handling incoming calls so […]

  • Our Virtual Receptionist Service is a Great Fit for Process Servers and Private Investigators

    Service of process is vital to the functioning of our legal system. Puryear Logistics is pleased to offer our virtual reception services to process service companies, thereby increasing efficiency while also making life easier at the same time. Our virtual receptionists can take calls from law firms and others who need papers served, allowing process […]

  • How Our Telephone Answering Service Helps Dance Studios

    Our telephone answering service can help dance studios reduce staffing costs while simultaneously providing great customer service. A dance instructor cannot interrupt a lesson or class to take an incoming call, for obvious reasons.  Yet taking those calls is an important part of running a business.  Employing an in-house receptionist to take such calls adds overhead […]

  • How our Virtual Receptionist Service Helps Photographers

    Photographers are quite busy when they are working and cannot put down their camera to take a call from a potential client.  Yet taking those calls is vital to their business.  Our virtual reception service provides a solution that allows photographs to focus on their work without missing out on potential client calls. Capturing life’s […]

  • Using a Telephone Answering Service for a Lawn Care or Snow Removal Company

    Using our telephone answering service is a great way for companies that handle lawn care and snow removal to effectively handle incoming calls from existing and potential customers. Getting a new customer in the lawn care or snow removal business generally starts with collecting some information from the customer, so that someone can view the property and […]

  • Use Promotional Items Wisely to Advertise

    Giving away promotional items with your company’s contact information printed on those items can be an effective advertising strategy for many businesses.  The key to is consider the products or services you wish to promote and what items can be given away in a cost-effective manner to achieve that objective.  It is also important to ensure that […]

  • How our Telephone Answering Service Helps Electricians

    By using our telephone answering service, electricians can have their current and potential customers greeted by a live person 24 hours a day, 7 days a week, thereby gaining a competitive advantage. Electrical problems come up at all hours of the day and night, and for the customers who are experiencing such problems, it is […]

  • Have a Disaster Plan for Your Business

    Natural and man-made disasters can have a profound impact upon a business.  That is true whether the disaster is a small-scale problem that affects only the business (such as building fire) or widespread (such as an earthquake).  Having a disaster plan in place can be the difference between the business being able to survive and […]

  • Online Advertising for Your Small Business

    Advertising is important for small businesses these days, and online advertising can be one of the most effective methods if it is done right.  There are many different online advertising options available to small business owners, and this article is intended to help shed some light on those options. Online advertising options Google Adwords – […]

  • How our Virtual Reception Service Helps Towing Companies

    Towing companies are generally open 24 hours a day and operate within an industry that benefits greatly from a virtual reception service. Cars break down 24 hours a day, 7 days a week.  Many times, there is an increase in the number of breakdowns all at once – such as during a sudden cold snap. […]

  • Using a Telephone Answering Service for your Computer Technical Support Business

    A telephone answering service can help those who own computer technical support companies run their business more efficiently and provide superior customer service. Some tech support companies deal mainly with individuals who need computer technical support repair for their home computers.  Such individuals are likely to encounter computer problems during the night/weekend times, since that […]

  • Countries Where Our Virtual Reception Service is Available

    Puryear Logistics L.L.C. is a United States company.  Our office is located in Davenport, Iowa and all of our virtual receptionists are located in the United States.  While we are proud to be an American company, we are also proud to be able to provide local phone numbers and the proper ring tone sound in many […]

  • A Telephone Answering Service Helps Freelance Coaches and Mentors

    The last decade has seen quite a rise in the number of freelance mentors and coaches offering everything from career advice, to life coaching, to homework coaching.  Regardless of the area, those whose businesses involve coaching stand to benefit from the use of a telephone answering service. Whether a coach is helping with academic matters, a […]

  • Statistics on What Happens When Potential Clients Get Voicemail Instead of a Live Person

    The people at rentlinx have run a study across thousands of calls, and found that voicemail was not an effective way to handle incoming calls from prospective tenants looking to rent an apartment.   The key finding: What happens when a call goes to voice-mail? What percent of the time did the caller leave a […]

  • A Telephone Answering Service Can Help Reduce Interruptions While You Work

    Being interrupted while you work can have serious negative effects upon your efficiency.  That is true whether you are working in an office or atop a roof.  Using a telephone answering service is an easy and affordable way to reduce interruptions while maintaining communication with customers. It is no secret that workplace interruptions can take […]

  • Study Shows Consumers Hate Automated Phone Systems

    A study conducted by civic sciences shows what most of us know already – automated phone systems are one of the most frustrating experiences for consumers. Nobody likes to have their time wasted, but what causal event is most loathsome to us? One of the most recent syndicated engagement questions running in the CivicScience polling […]

  • Simple Virtual Reception Billing: by the Call, not by the Minute

    Many other virtual reception companies charge by the minute for incoming calls, and round up to the next minute.  The Puryear Logistics virtual reception service uses a simple billing structure based upon the number of incoming calls, which saves you from surprise overages. By-the-minute billing can lead to surprises, as the number of minutes used for […]

  • Why a Virtual Receptionist is Better than Automatic Transcription of Voicemail

    Many voicemail systems these days offer the option of “automatic transcription” to allow the user to read the voicemail as text, instead of having to listen to the message.  However these automatic transcriptions fall short in two important ways.  A virtual reception service solves those shortcomings. Automatic transcription of voicemail is far from accurate.  Anyone who […]

  • Virtual Reception FAQ

    Below are frequently asked questions and answers about our virtual reception service: Q: In what countries is the virtual reception service available? A: Puryear Logistics is based in the United States and all of our virtual receptionist employees are in the United States.  A majority of our clients are in the United States as well.  However, […]

  • Configuring Call Forwarding for Your Virtual Reception Service

    The call forwarding feature that is built in to just about every phone system allows you to have your unanswered calls sent to your virtual receptionist.  With call forwarding setup, your clients can call your regular phone number and have the call ring at your business like normal.  If you do not answer then the call is […]

  • Missed Potential Client Calls Cost Law Firms Real Money: An Example

    Missing a potential client’s phone call can be quite expensive.  That fact has been discussed previously in more abstract terms.  This article will provide a more concrete example, using a law firm to illustrate the point. Imagine that a potential client is calling with a case that would earn the firm $5,000 in revenue (the […]

  • How Our Virtual Reception Service Makes Life Easier for Small Business Owners

    Starting and operating a small business can be one of the most rewarding things in life.  It can also be one of the most time-consuming and stressful experiences i a person’s life.  A virtual reception service can go a long way to help. Especially at the beginning, those starting a small business are often a […]

  • The Telephone is Now More Important Than Ever

    The internet has revolutionized so many aspect of life, and the interactions between companies and consumers are no exceptions.  The internet has allowed businesses to reach their customers like never before, yet the importance of the telephone has not diminished.  If anything, the importance of phone contact has only increased. An article on MarketingProfs makes […]


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