Receptionist

  • Why Lawyers Need a 24 Hour Answering Service

    Having a 24 hour answering service gives lawyers a tremendous competitive advantage, compared to other law firms that only use voicemail for after-hours calls. The reason that having a live person to answer the phone after hours gives such an advantage to lawyers all comes down to the nature of the legal industry.  When a […]

  • Using a Virtual Reception Service for Veterinarians

    Our virtual reception service is a great asset to veterinarians, especially those who handle emergency calls on nights/weekends. Our virtual reception service can take incoming calls 24 hours a day, 7 days a week, and deliver messages by email, text message, or fax.  Instead of having an in-house dispatch center that is staffed around the […]

  • Download our Virtual Reception App for Android

    Our virtual receptionist app is now available for Android phones and tablets.  The app will allow you to securely view your virtual receptionist messages, signup for our virtual reception service, get answers to any questions you may have, view our blog, and more.  The app is free. Download our Virtual Receptionist app from Google Play Apple […]

  • iNum Phone Numbers Now Supported

    Customers of our virtual reception service may now have an iNum phone number too (in addition to their local or toll-free phone number).  There is no cost to add an iNum to your account.  To add an iNum, just email us and we’ll get the iNum added to your account.  We, of course, also continue to support toll-free […]

  • Our Virtual Receptionist Service is a Great Fit for Process Servers and Private Investigators

    Service of process is vital to the functioning of our legal system. Puryear Logistics is pleased to offer our virtual reception services to process service companies, thereby increasing efficiency while also making life easier at the same time. Our virtual receptionists can take calls from law firms and others who need papers served, allowing process […]

  • How our Virtual Receptionist Service Helps Photographers

    Photographers are quite busy when they are working and cannot put down their camera to take a call from a potential client.  Yet taking those calls is vital to their business.  Our virtual reception service provides a solution that allows photographs to focus on their work without missing out on potential client calls. Capturing life’s […]

  • Dealing with Unhappy Customers

    Customer service is a vital part of every business.  While it is not possible to make every customer happy all the time, handling unhappy customers can be the difference between the success and failure of a business.  This article provides customer service tips for business owners, written by a fellow business owner with years of […]

  • How our Telephone Answering Service Helps Electricians

    By using our telephone answering service, electricians can have their current and potential customers greeted by a live person 24 hours a day, 7 days a week, thereby gaining a competitive advantage. Electrical problems come up at all hours of the day and night, and for the customers who are experiencing such problems, it is […]

  • Countries Where Our Virtual Reception Service is Available

    Puryear Logistics L.L.C. is a United States company.  Our office is located in Davenport, Iowa and all of our virtual receptionists are located in the United States.  While we are proud to be an American company, we are also proud to be able to provide local phone numbers and the proper ring tone sound in many […]

  • A Telephone Answering Service Helps Freelance Coaches and Mentors

    The last decade has seen quite a rise in the number of freelance mentors and coaches offering everything from career advice, to life coaching, to homework coaching.  Regardless of the area, those whose businesses involve coaching stand to benefit from the use of a telephone answering service. Whether a coach is helping with academic matters, a […]

  • Statistics on What Happens When Potential Clients Get Voicemail Instead of a Live Person

    The people at rentlinx have run a study across thousands of calls, and found that voicemail was not an effective way to handle incoming calls from prospective tenants looking to rent an apartment.   The key finding: What happens when a call goes to voice-mail? What percent of the time did the caller leave a […]

  • How our Virtual Reception Service makes Real Estate Agents More Successful (and makes life easier too)

    The Real Estate business is one where after-hours calls and work are the norm. Since a real estate agent’s income is based upon commissions, anything that can prevent a deal from closing (such as a missed phone call) must be avoided. Our virtual reception service helps give real estate agents the competitive edge they need […]

  • Why a Virtual Receptionist is Better than Automatic Transcription of Voicemail

    Many voicemail systems these days offer the option of “automatic transcription” to allow the user to read the voicemail as text, instead of having to listen to the message.  However these automatic transcriptions fall short in two important ways.  A virtual reception service solves those shortcomings. Automatic transcription of voicemail is far from accurate.  Anyone who […]

  • How a Virtual Reception Service Helps a Startup Company

    One of the most important skills for a person who is starting a new business is time management.  There are always more things to do than there is time during the day, and it is critical that time is spent productively.  Money is also a precious resource that needs to be spent in the right […]

  • Configuring Call Forwarding for Your Virtual Reception Service

    The call forwarding feature that is built in to just about every phone system allows you to have your unanswered calls sent to your virtual receptionist.  With call forwarding setup, your clients can call your regular phone number and have the call ring at your business like normal.  If you do not answer then the call is […]

  • Our Virtual Reception Service is an Excellent Part of Your Company’s Disaster/Emergency Planning

    The U.S. Small Business Administration notes that “Small business owners invest a tremendous amount of time, money and resources to make their ventures successful, yet, many owners fail to properly plan and prepare for disaster situations.”  Such preparation is valuable whether the business is facing a short-term problem that affects only that business (e.g. a […]

  • Virtual Reception Strategies for Law Firms of Every Size

    Using a virtual receptionist is good idea for just about every law firm. How to best integrate in virtual reception service into the law firm’s practice is something that depends upon the size of the firm.  Below are some suggestions. The solo practitioner attorney with no full-time staff A lawyer who has no full-time staff […]

  • The Telephone is Now More Important Than Ever

    The internet has revolutionized so many aspect of life, and the interactions between companies and consumers are no exceptions.  The internet has allowed businesses to reach their customers like never before, yet the importance of the telephone has not diminished.  If anything, the importance of phone contact has only increased. An article on MarketingProfs makes […]

  • The Technological Redundancy Employed by Puryear Logistics Virtual Reception Service

    First and foremost, the goal of our virtual reception service is to provide reliable service.  We employ technology that is designed from the ground up to achieve that goal. We make use of network connections from multiple service providers, with surge protection and battery backup.  The building is well secured, to include dozens of security cameras […]

  • How a Virtual Receptionist Can Help Plumbers

    Plumbers can benefit greatly from a virtual reception service, both during normal working hours and nights/weekends. During their normal working hours, a plumber’s time is best spent doing the work that earns their income, rather than fielding every phone call.  Indeed, there will be many times where a plumber is unable to answer the phone due […]

  • Use Technology Without Losing the Human Touch

    The efficiency advantages that modern technology brings to every business are compelling.  Businesses that fail to adapt to modern technology will at best become less profitable and at worst be driven out of business by their more efficient competitors.  However, it is critical to strike the right balance when utilizing technology so as to not […]

  • Benefits of Virtual Receptionist Service for your Law Firm

    A virtual reception service can give your law firm an edge in today’s competitive world. Potential clients are in search of legal representation at all hours of the day.  Sometimes that is due to the client experiencing an unexpected situation, such as a sudden visit from the police, a car accident, an incident of domestic violence, etc. […]


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