Phone System

  • iNum Phone Numbers Now Supported

    Customers of our virtual reception service may now have an iNum phone number too (in addition to their local or toll-free phone number).  There is no cost to add an iNum to your account.  To add an iNum, just email us and we’ll get the iNum added to your account.  We, of course, also continue to support toll-free […]

  • Dealing with Unhappy Customers

    Customer service is a vital part of every business.  While it is not possible to make every customer happy all the time, handling unhappy customers can be the difference between the success and failure of a business.  This article provides customer service tips for business owners, written by a fellow business owner with years of […]

  • Study Shows Consumers Hate Automated Phone Systems

    A study conducted by civic sciences shows what most of us know already – automated phone systems are one of the most frustrating experiences for consumers. Nobody likes to have their time wasted, but what causal event is most loathsome to us? One of the most recent syndicated engagement questions running in the CivicScience polling […]


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