Efficiency

  • Recommended Fax-to-Email Services for Business

    For better or worse, facsimile (“fax”) remains an important method of exchanging documents for many businesses.  This article provides information on fax-to-email services, and our recommendations as to providers to consider. Why Fax? While rules vary state-to-state, there are many areas where the legal system will treat fax delivery as proper, and email delivery as […]

  • The Benefits (and Pitfalls) of Instant Messaging in the Workplace

    Instant messaging can be a productivity-enhancing tool for business.  It can also cause a variety of problem ranging from security breaches to wasted employee time.  The solution is to embrace instant messaging at your business while avoiding the pitfalls. How instant messaging helps improve business productivity Instant messaging allows employees to communicate with each other […]

  • How Our Virtual Reception Service Helps Aviation Mechanics

    Airframe and Powerplant (A&P) mechanics have their work cut out for them, as the aviation industry is one filled with deadlines.  An aircraft that is awaiting repairs can cost a company serious money, or ruin a private pilot’s travel plans.  Our virtual reception service can help A&P mechanics manage their phones, so that time can […]

  • Using our Telephone Answering Service for your Catering Business

    The catering business can be a hectic one, with deadlines to meet and last-minute problems to solve for existing clients’ events.  At the same time, getting new clients is essential too.  Using a telephone answering service is the answer. Our telephone answering service gives caterers the edge when it comes to handling incoming calls so […]

  • Use Multiple Phone Providers to Create a Reliable Business Phone Setup

    The vast majority of businesses are dependent upon reliable phone service, meaning that an outage can be quite expensive in terms of lost revenue and upset customers.  The good news is that modern technology makes it possible for even the smallest business to easily and inexpensively have multiple phone providers, such that the failure of […]

  • How Our Telephone Answering Service Helps Dance Studios

    Our telephone answering service can help dance studios reduce staffing costs while simultaneously providing great customer service. A dance instructor cannot interrupt a lesson or class to take an incoming call, for obvious reasons.  Yet taking those calls is an important part of running a business.  Employing an in-house receptionist to take such calls adds overhead […]

  • How our Virtual Receptionist Service Helps Photographers

    Photographers are quite busy when they are working and cannot put down their camera to take a call from a potential client.  Yet taking those calls is vital to their business.  Our virtual reception service provides a solution that allows photographs to focus on their work without missing out on potential client calls. Capturing life’s […]

  • Use Promotional Items Wisely to Advertise

    Giving away promotional items with your company’s contact information printed on those items can be an effective advertising strategy for many businesses.  The key to is consider the products or services you wish to promote and what items can be given away in a cost-effective manner to achieve that objective.  It is also important to ensure that […]

  • How our Virtual Reception Service Helps Towing Companies

    Towing companies are generally open 24 hours a day and operate within an industry that benefits greatly from a virtual reception service. Cars break down 24 hours a day, 7 days a week.  Many times, there is an increase in the number of breakdowns all at once – such as during a sudden cold snap. […]

  • Outsourcing Versus In-House: Use the right tool for the job

    Many duties that were traditionally performed by in-house staff at company can now be outsourced to outside companies.  That leaves decision-makers at businesses with the task of determining how to strike the most efficient and productive balance between in-house staff and outsourced services.  As with many areas in life, the key is to find the right […]

  • Using a Telephone Answering Service for your Computer Technical Support Business

    A telephone answering service can help those who own computer technical support companies run their business more efficiently and provide superior customer service. Some tech support companies deal mainly with individuals who need computer technical support repair for their home computers.  Such individuals are likely to encounter computer problems during the night/weekend times, since that […]

  • Tips for Bookkeeping at Your Small Business

    Keeping accurate records as to financial matters is important for every small business. Speaking from experience as someone who started a law firm in 2010, and has seen that firm grow from 1 attorney and no staff members to a firm that about 5 years later employs 4 attorneys and 6 non-attorneys, as well as other […]

  • How a Virtual Reception Service Makes Life Easier For Daycare Operators (and parents too)

    Many smaller daycare operations are single-person businesses, or have only a single person on duty at any given time.  Others daycare centers are larger and have multiple employee working at once, yet still have times where there are surges in call volume (or other activities that take up staff time).  A virtual reception service can help […]

  • Using a Virtual Reception Service to Handle Spikes in Call Volume

    For many businesses, there are peak times of the workday during which many calls can be expected, while at other times the phone will seldom ring.  Our virtual reception service can help out during those peak times in ways that in-office employees cannot. Some businesses, such as law firms, get predictable spikes in calls during […]

  • A Telephone Answering Service Can Help Reduce Interruptions While You Work

    Being interrupted while you work can have serious negative effects upon your efficiency.  That is true whether you are working in an office or atop a roof.  Using a telephone answering service is an easy and affordable way to reduce interruptions while maintaining communication with customers. It is no secret that workplace interruptions can take […]


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