How our Telephone Answering Service Helps Electricians
By using our telephone answering service, electricians can have their current and potential customers greeted by a live person 24 hours a day, 7 days a week, thereby gaining a competitive advantage.
Electrical problems come up at all hours of the day and night, and for the customers who are experiencing such problems, it is often an urgent situation. Personally answering every incoming call during the day is not an option for most electricians, as there are times when they are working and simply unable to safely get to the phone. Personally taking calls at night is exhausting and not a sustainable practice. At the same time, hiring staff to handle incoming calls 24 hours a day is not practical. Voicemail is no solution, as the numbers tell us that potential customers who get voicemail are likely to hang up and call a competitor, which is a serious waste of advertising money.
By using a telephone answering service, electricians get an ideal and cost-effective solution to the problem of handing incoming calls. Customers are happy to have gotten a real person on the phone, and the electrician is able to work (and sleep) without worrying about missing incoming calls.