A Telephone Answering Service Can Help Reduce Interruptions While You Work
Being interrupted while you work can have serious negative effects upon your efficiency. That is true whether you are working in an office or atop a roof. Using a telephone answering service is an easy and affordable way to reduce interruptions while maintaining communication with customers.
It is no secret that workplace interruptions can take a serious toll on productivity. A study cited in the Washington Post put a number to the lost productivity that is seen every day in offices:
Interruptions at work can be maddening. Researchers at the University of California, Irvine, found after careful observation that the typical office worker is interrupted or switches tasks, on average, every three minutes and five seconds. And it can take 23 minutes and 15 seconds just to get back to where they left off.
Interruptions in non-office settings can be even more significant. In a setting where work involves climbing ladders, operating heavy machinery, cooking, etc., an interruption can be downright dangerous. Regardless of the work environment, interruptions sap efficiency and cost money.
At the same time, interruptions are difficult to avoid. Few businesses wish to turn away prospective customers to avoid the interruption of answering the phone. Existing customers whose calls are not answered will not remain customers for long either. For better or worse, the phone needs to be answered – and voicemail doesn’t cut it.
A solution that reduces interruptions while ensuring calls are answered by a live person is our Telephone Answering Service. When you have a live receptionist to answer your calls 24 hours a day, 7 days a week, you can focus on actually running your business. Instead of personally taking every call, or having the expense of staff to take every call, you can save both time and money while making life easier at the same time.