Virtual Reception Service is a Must for Locksmiths
Locksmiths can benefit greatly from a virtual reception service, for a variety of reasons.
When a customer has locked themselves out of their car or home, time is of the essence. Few people who are stranded outside their car, unable to get into their home, or otherwise inconvenienced wish to wait around any longer than necessary.
Moreover, many people who are in need of a locksmith in a hurry are likely to lookup a phone number from their cell phone or a phone they are borrowing, rather than sitting in front of a desktop computer. That makes the telephone the most important means of contact, and often the only viable option. Such a customer who reaches voicemail is likely to hang up and call the next locksmith’s phone number.
A virtual receptionist can solve that problem, allowing potential customers to reach a human voice and have their message promptly passed along to the locksmith. At the same time, the locksmith can avoid being interrupted by non-emergency calls, improving their efficiency (and quality of life!).