How a Virtual Receptionist Can Help Plumbers
Plumbers can benefit greatly from a virtual reception service, both during normal working hours and nights/weekends.
During their normal working hours, a plumber’s time is best spent doing the work that earns their income, rather than fielding every phone call. Indeed, there will be many times where a plumber is unable to answer the phone due to being immersed in their work.
Having office staff to answer the phone during business hours is expensive at best and impractical for many plumbers, who do not make use of an office. Even those who do have an office do not keep a receptionist in the office 24 hours a day (and pipes do break at night or on the weekends). When a pipe does break, a customer who gets voicemail is likely to try another plumber’s phone number rather than waiting for a return call.
The solution is a virtual receptionist who can handle calls 24 hours a day, 7 days a week. Such a service allows plumbers to focus on their work during the day, and not miss out on potential customers during the night/weekend, all while projecting a professional and dependable image.